1. Mobile contact
A homeowner taps the quote or callback action about a roof leak. Repair the agreed form, tap-to-call or booking snag if needed; show a clear confirmation.
The AI Operator
A roofing enquiry with a clear next step.
Illustrative worked example, not a client result. No lost-lead estimate, revenue claim or response-time promise. This shows the route to test, not a ready-made installation.
Walk through the enquiry.
2. Capture and owner
Record useful contact and job details. Flag missing location or callback information and give the enquiry to a named owner. Do not invent what a missed caller wanted.
3. Prepared reply
Prepare a clarification draft from approved facts. AI only where it helps; a simpler manual-process fix is valid. No invented price, survey date, availability or safety advice. Nothing is sent yet.
4. Human approval
The roofer checks, corrects, holds or sends the reply. Sensitive, unclear or technical advice stays with an authorised person.
5. Follow-up
Create an owned task with an agreed next step. No blind reminders or automatic customer sends.
6. If capture fails
Show the failure, alert the owner and use the agreed manual fallback. Check waiting items before retrying; no silent loss or duplicate promises.
Repair the enquiry route, not the whole website.
Lead Recovery Setup can include targeted forms, tap-to-call actions, quote or callback buttons, booking steps, confirmation wording and mobile usability repairs needed for one agreed route.
AI only where it helps; a simpler website or manual-process fix is valid.
It is not a full website redesign. Branding, full content migration, ecommerce rebuilds, broad CRM replacement and new routes are excluded from this setup and separately scoped or declined.
Your team keeps control.
AI may prepare a draft, summary or missing-detail check. A person approves customer-facing replies. Complaints, refunds, pricing exceptions, sensitive details, regulated questions and anything unclear must stop for an authorised person. No automatic prices or promises.
Do not send passwords, payment details or private customer information. Access and data handling are agreed before tools are connected, using the narrowest access needed.
Read the safety and approval rulesSee the problem before buying the fix.
For selected businesses, a free public enquiry-route check shows one observed snag. It is selective, not a full website audit or a promise that every inbound request gets a free check.
We ask how enquiries are received, answered and followed up. The £49 Lead Loss Review is a standalone paid option for inbound buyers, agreed before booking. If we have already shown you a verified problem, we will not charge you to diagnose the same issue again; any additional paid review is agreed first.
Lead Recovery Setup is separately quoted and optional: one route, representative-example testing and a usable handover. No obligation to buy setup.
Lead Recovery Support is optional after the route is live and useful. Checks, small issues, rules current, response arrangements, third-party costs and exclusions are agreed separately.
See the £49 Lead Loss Review · Lead Recovery Setup scope · Lead Recovery Support limits
Where does the next enquiry get stuck?
Send your public website and tell us what happens after a call or quote request. We confirm the useful next step before any paid work.