Capture
Make contact easier on mobile: a form, tap-to-call, quote or callback button, or booking step. Capture the useful details without adding unnecessary questions.
The AI Operator
One enquiry route, tested and handed over.
Lead Recovery Setup is a separately quoted, fixed-scope installation for Leicester and Leicestershire businesses. Use current tools where possible. No obligation to continue after a review.
Repair the enquiry route, not the whole website.
Lead Recovery Setup can include targeted forms, tap-to-call actions, quote or callback buttons, booking steps, confirmation wording and mobile usability repairs needed for one agreed route.
AI only where it helps; a simpler website or manual-process fix is valid.
It is not a full website redesign. Branding, full content migration, ecommerce rebuilds, broad CRM replacement and new routes are excluded from this setup and separately scoped or declined.
One enquiry. A clear next step.
Owner
Give each enquiry a named owner and a visible next action. A missed call needs a reliable note or callback route, not a guess about what the caller wanted.
Prepared reply
Prepare the next reply from approved facts. AI only where it helps; a simpler website or manual-process fix is valid.
Human approval
Your team checks customer messages, prices, availability and promises before anything is sent. Sensitive or unclear cases stay with an authorised person.
Follow-up
Record the agreed follow-up task and who owns it, so the next action does not depend on memory.
Test the route before relying on it.
Representative examples
Agree ordinary enquiries, missing details, duplicates, invalid forms and sensitive cases. Test mobile controls, capture, confirmation, owner notification, approval and follow-up before live use.
Failure and manual fallback
A failed connection names the waiting item and alerts the owner. Hold customer actions; no blind retries or automatic sends. Use the agreed manual fallback. A person checks waiting items before replaying them. Pause the route if source facts conflict.
Handover and baseline
Keep the working route, plain team instructions, checked examples, approval and escalation rules and warning signs. Agree a baseline for capture failures, unowned enquiries, approved replies and follow-up completion where reliable records exist. No guaranteed revenue recovery.
Agree scope and access first.
The quote names the one route, tools, narrow access method, approval rule, dependencies, test examples, handover and timing. Your quote confirms the price, dependencies and delivery timing before work starts. Any third-party charges and repeating costs are named before you decide.
No passwords in the enquiry. Remove access no longer needed after handover. The handover is part of setup, not a requirement to buy support. New integrations and material rebuilds are new scope.
Your team keeps control.
AI may prepare a draft, summary or missing-detail check. A person approves customer-facing replies. Complaints, refunds, pricing exceptions, sensitive details, regulated questions and anything unclear must stop for an authorised person. No automatic prices or promises.
Do not send passwords, payment details or private customer information. Access and data handling are agreed before tools are connected, using the narrowest access needed.
Read the safety and approval rulesSee the problem before buying the fix.
For selected businesses, a free public enquiry-route check shows one observed snag. It is selective, not a full website audit or a promise that every inbound request gets a free check.
We ask how enquiries are received, answered and followed up. The £49 Lead Loss Review is a standalone paid option for inbound buyers, agreed before booking. If we have already shown you a verified problem, we will not charge you to diagnose the same issue again; any additional paid review is agreed first.
Lead Recovery Setup is separately quoted and optional: one route, representative-example testing and a usable handover. No obligation to buy setup.
Lead Recovery Support is optional after the route is live and useful. Checks, small issues, rules current, response arrangements, third-party costs and exclusions are agreed separately.
See the £49 Lead Loss Review · Lead Recovery Setup scope · Lead Recovery Support limits
Where does the next enquiry get stuck?
Send your public website and tell us what happens after a call or quote request. We confirm the useful next step before any paid work.